What to do if you have a
complaint or comment
about MTA services
Contents:
COMPLAINTS
Permanent Citizens Advisory Committee to the MTA
mail@pcac.org
Last updated 8/30/99
MTA Long Island Rail Road
By phone:
(718) 558-8228
In writing:
MTA Long Island Rail Road
Public Affairs
Jamaica Station
Jamaica, NY 11435
MTA Metro-North Railroad
By phone:
(212) 672-1290
In writing:
MTA Metro-North Railroad
Customer Relations
420 Lexington Avenue
9th Floor
New York, NY 10017
MTA New York City Transit (Buses & Subways)
By phone:
(888) NYCT-BUS (toll free; comments & complaints about bus service only)
(718) 330-3322 (all other comments & complaints)
In writing:
MTA New York City Transit
Customer Assistance
370 Jay Street, Room 875
Brooklyn, NY 11201